About the role

We’re looking for someone organised, proactive and dependable who can support multiple areas of the business and help keep day-to-day operations running smoothly.

This is not a narrowly defined role. You’ll work across sales support, order processing, website updates, customer coordination and other business tasks depending on what needs attention.     


    What you’ll do

• Process online and offline orders
• Prepare quotations and basic proposals
• Follow up on customer enquiries and pending leads
• Maintain basic CRM and customer records
• Coordinate with dispatch, warehouse and operations teams
• List and update products on the VCK Greens website
• Update pricing, product information and availability where required
• Assist with customer communication over WhatsApp, calls and email
• Track pending orders, quotations and follow-ups
• Help prepare reports, sheets and internal documents
• Coordinate small day-to-day administrative tasks
• Support the founder/management team with ad hoc business requirements
  
  What we’re looking for
  
• Strong organisation and follow-up skills
• Must have good Excel / Google Sheets/ MS Office knowledge
• Good written and verbal communication
• Comfortable working with Shopify or willing to learn
• Ability to handle multiple tasks without losing track
• Good attention to detail
• Proactive mindset rather than waiting for every instruction

• Previous experience in sales support, operations, e-commerce or administration is preferred
  

This role may be a good fit if…

You enjoy being the person who keeps things moving, solves small problems before they become big ones, and can switch between customers, orders, website work and internal coordination during the day.